Slow And Poor Customer Service. Jul 18, 2016

I placed my order on ecomfort.com based on the understanding that the units ordered would ship 2-5 business days (that's the info I was given at the time I made the purchase). I waited for almost 3 weeks but nothing arrived. When I called customer service, I was met with an indifferent and rude manager who informed that the items were on back order and that I had to wait longer. This was not an option for me since I was really in an urgent need of the units. I then decided to escalate the... more

Nice Unit, Fan Adjustment Instructions Are Vague Aug 13, 2016

Purchased this HRV to replace our 22-year old Mayaire unit. Didn't realize until the HRV arrived that it must hang for installation. My original unit sat on a table I built for it. So it took quite a while to find the right spot to have good access for straps, and not interfere with existing duct lines for old unit. The unit is much quieter than my original one, which is a plus. The only issue I had with the new unit is that the instructions for adjusting fan speeds are pretty vague. It took... more

Ecostyle 5,971 Btu Panel Radiator Sep 03, 2016

We like the hydronic panel radiator. We are heating a 12' x 16' room. The radiator keeps the room nice and warm when its -20 degress out side.

Owner, Custom Made Aug 06, 2016

I replaced a Dunkirk XEB-3 (20 yrs. old) with the Dunkirk boiler above. The new one is all most identical to the old one, that is the pipes were located same as the old, so gas and water lines were easily plumbed. The old electrical wires could be used although lengthened to connect to the digital controls. The circulators location has changed, it's still provided with its wiring provided. Venting is the same as the old one. I was happy to get another Dunkirk that installed easily.

Goodman 100,000 Btu Gas Furnace Aug 15, 2016

I bought the furnace at a fair price and it was delivered promptly. I have not had the furnace installed yet. So far, I am happy with my purchase.