Excellent Equipment Poor Documentation Jul 14, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Excellent Buying Experience Nov 20, 2016

So I (hopefully) don't get sued: the following is my own opinion and experience. Your situation may be different. Consult a professional. I am not a professional. Not sure if that first review is an actual customer (smells a bit of a plant, but whatevs). The online chat left much to be desired, as all they responded with was that I'd be better helped by calling. Thanks a lot guys. I did call in, and the customer service was great. They did an estimate with me over the phone to help... more

Easy Peasy, Chicken Squeezy!! Sep 14, 2016

What a time and money saver! No more head aches with a mud bed. This is a definite buy again.

Wow! The Room Is Cool (and It Also Heats)! Oct 17, 2016

The addition of a sewing/craft room created a problem. How to heat and cool the room without destroying the home. The Mitsubishi Mini Split is flawless! The product is well designed in both looks and operation. The detailed installation instructions made the job fun. The results - a very happy, cool wife. The assistance from eComfort during the purchase and throughout the installation made the job an enjoyable "task"!

A O Smith Tankless Hot Water Heater Nov 22, 2016

Just had this 199,900 btu water heater installed and it works so nice and it looks great too. At 10 gpm. we will never run out of water.