Nothing But The Best Oct 12, 2016

I have 2 of the 30,000 btu units and one 75,000 btu unit. I couldn't be happier with their performance and reliability. I went with these over the competition because of the compact design and the quality that they are built with. The Reznor brand may cost more but I have dealt with other heaters that have failed and caused pipes in the garage to freeze. Now I can leave for days at a time without thinking twice about what's going on back at home in sub zero temps.

Excellent Equipment Poor Documentation Jul 14, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Quiet, Easy Installation. Jun 02, 2016

This was my first mini-split installation, and it was time consuming but easy. The system is very quiet while running, easily have a conversation standing next to it and I can't hear it standing around the corner of the building, 10' away. The installation is on a semi-secluded lake cottage with only nature for ambient noise, it is that quiet. The indoor units (-18 and -09 wall mounts and 2 -09? floor mounts) are also very quiet in cooling mode. I have not tested heating mode. Notes for the... more

Noritz Replacement Heater Dec 14, 2016

i installed two of these in 2008. had to replace one after 6 years the other after 8 years. the only reason i replaced with Noritz was the supposed ease of replacement with the same heater i.e. all piping was supposed to line up...NOT SO! I had to redo piping which cost me an additional $200 because the piping did not line up with original heater. Also i should have been able to get a longer life with original heaters.

Good Match For Replacement Aug 29, 2016

Dimensions all matched and lined up with previous ductwork. Made installation fairly easy.