 Slow And Poor Customer Service.
                                        Jul 18, 2016
 Slow And Poor Customer Service.
                                        Jul 18, 2016
                                     
                                    
                                        I placed my order on ecomfort.com based on the understanding that the units ordered would ship 2-5 business days (that's the info I was given at the time I made the purchase). I waited for almost 3 weeks but nothing arrived. When I called customer service, I was met with an indifferent and rude manager who informed that the items were on back order and that I had to wait longer. This was not an option for me since I was really in an urgent need of the units. I then decided to escalate the... more
                                    
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