Slow And Poor Customer Service. Jul 18, 2016

I placed my order on ecomfort.com based on the understanding that the units ordered would ship 2-5 business days (that's the info I was given at the time I made the purchase). I waited for almost 3 weeks but nothing arrived. When I called customer service, I was met with an indifferent and rude manager who informed that the items were on back order and that I had to wait longer. This was not an option for me since I was really in an urgent need of the units. I then decided to escalate the... more

Noritz Replacement Heater Dec 14, 2016

i installed two of these in 2008. had to replace one after 6 years the other after 8 years. the only reason i replaced with Noritz was the supposed ease of replacement with the same heater i.e. all piping was supposed to line up...NOT SO! I had to redo piping which cost me an additional $200 because the piping did not line up with original heater. Also i should have been able to get a longer life with original heaters.

Excellent Service Jun 01, 2016

At this point I cannot review performance as we have not yet used the heated floor. I will say that I am impressed with the cost of this product from eComfort. We surveyed several options for purchasing the DitraHeat and eComfort was significantly less than the other options. I was concerned about delivery time and made a call to customer service with my inquiry. They were very helpful and promised a return call the next day to advise on the shipping status of my order. That call was made... more

The Right Furnace - A Good Price Apr 15, 2016

I bought a home that needed some work, and a furnace was one of the items it needed. I have never replaced one before, so checking for the right one was not an easy task. There are so many brands to choose from, and the price range and size also. So I looked around for some months and finally decided to try goodman, the brand that was originally in the home. I chose well.

Easy Install Aug 02, 2016

Using in warehouse to prevent pipes from freezing, but since the weather hasn't been very cold it is difficult to evaluate. The install was fairly easy.