System Reliability Jul 24, 2016

Two days after installation, the 12k unit quit working with a fan malfunction code. Efforts to contact Gree have been unsuccessful. The 9k unit continues to operate normally. Warranty/repair is a real issue.

Excellent Experience Jun 08, 2016

I placed the order with a knowledgeable sales rep who took the order on the phone. I gave the order, it shipped two days later, and it was received four days later. It was shipped in the best possible way. The unit was on its on skid and the whole assembly on a secondary skid all wrapped in plastic. One the top was banded a "cone" which prevented the unit from stacking. It was delivered by R & L delivery truck with a lift gate, and it was received without a dent or mark of... more

Great Product And Price. Oct 19, 2016

It's been a few months, and no problems.

Good Purchase Aug 20, 2016

Love the color! Very helpful customer service

Delivered In Tact Oct 12, 2016

I received the boiler in a timely fashion. The box was undamaged. I took it inside and removed the cardboard and it all seemed to be there and in good condition. I was surprised to see it had an outdoor reset built into it. It comes with the outdoor sensor. I will not be hooking this up until spring as I do not want to interrupt my heating system during the cold weather. But I do not foresee any issues. I was also surprised to see the damper was electronically controlled, another plus. I... more