Excellent Equipment Poor Documentation Apr 20, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Fabulous Design Mar 30, 2016

Very simple and sleek design. Does a great job of heating my 350 sq ft office.

Excellent Service Jun 02, 2016

At this point I cannot review performance as we have not yet used the heated floor. I will say that I am impressed with the cost of this product from eComfort. We surveyed several options for purchasing the DitraHeat and eComfort was significantly less than the other options. I was concerned about delivery time and made a call to customer service with my inquiry. They were very helpful and promised a return call the next day to advise on the shipping status of my order. That call was made... more

Replacement Unit Nov 29, 2016

This was a replacement for an existing thermostat. We are happy with ours, and it was simple to replace. Minimum assistance on reprogramming was all that was necessary.

Awesome Furnace!! Oct 19, 2016

I have a large auto repair shop in upstate NY that was like an icebox every winter.... until we installed this unit! Now it easily warms up the shop and keeps it that way. We ordered the propane conversion kit and that went in and worked perfectly.It was the best price out there and It has a GREAT warranty and it was shipped FREE and was shipped immediately after I ordered it! If you go with eComfort, you WILL NOT be sorry!