Excellent Equipment Poor Documentation Apr 20, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Purchased 36k Btu Quad Units Mar 30, 2016

10/21/14 - I purchased the 36000 BTU quad zone with 1-18K BTU , 1- 9K i-see BTU & 2 - 6K BTU indoor units, the salesperson - Kevin K. was excellent, he answered all my questions and went above & beyond to make sure my price compared to other sites were matched. He was so great that anytime I called ecomfort.com, I only asked for him and placed my order with him over the phone. I also sent Family & Friends to deal with him only... I did my research before contacting ecomfort, I... more

Good Purchase Dec 19, 2016

Love the color! Very helpful customer service

Great Experience And Product. Apr 20, 2016

Ordered was processed and delivered promptly. This is the second order placed with e comfort and both have been everything you could hope for and expect . Great company .

Love It Dec 12, 2016

Very easy to use. Have 2 units. Downloaded the app makes it great. Will recommend to friends.