Dissatisfied Customer Dec 16, 2016

My current Moline heater's heat exchanger failed. Ordering a new Moline 75,000 BTU Hot Dawg from eComfort" I was assured of delivery in time to be installed for the predicted minus ten degree below zero weekend. Friday morning I called your customer service, "It will be delivered by 4PM." I called again at 3:00 PM. "It will be delivered by 4PM"... I called again at 4:30, no delivery? Your customer serviced called the shipping company "Can't find the heater... more

Energy Efficient, High Quality Product Oct 27, 2016

I installed this unit about a month ago to heat/cool our 3rd floor loft (finished attic) and it has been working flawlessly so far. It is energy efficient and was straightforward to install using the instructions provided and the appropriate tools (torque wrench, vacuum pump in addition to standard tools). I did purchase a genuine Mitsubishi lineset (MLS143812T-15) elsewhere and found that the torque value of 25-30 ft-lb specified for the 3/8" flare connection was too much and it... more

Installed Flawlessly Oct 20, 2016

I couldn't be happier with this unit, main house and 3 bedrooms are cool and quiet.

Did It (almost) All By Myself Aug 05, 2016

I recently purchased the MXZ-2C20NAHZ along with the 12K and 9K floor mounted indoor units. I also purchased two Mitsubishi line sets, wall brackets, disconnect switch and drain tubing. All items were received with very quick shipping and no issues or delays. I installed all items with the exception of the line sets myself. I mounted the outdoor unit, indoor units, installed a new floor drain in my attic to collect condensation, made a new 220 line with disconnect and ran the 14/4 cables to... more

Modine 30,000 Hot Dawg Heater Aug 05, 2016

Easy to install. Works great. Only drawback is not as quiet as expected but acceptable.